DealerBox gives you a complete overview of the entire aftersales cycle – from receiving a client call, managing service appointments, service contracts and labour tracking to invoicing. The solution helps you improve the quality of your aftersales activities by providing a detailed service history of each vehicle, repair status and contract data and others.
DealerBox stores various versions of service operations in terms of work times and compares them with manufacturer’s standard service times. The platform keeps real-time information on all available resources - mechanics, service engineers, service facilities capacities, open service orders, which allows efficient planning and service scheduling.
DealerBox defines all the features within the aftersales process that help you deliver exceptional customer aftersales experience.