After-sales

Take your service management to a whole new level!

After-sales ans service

DealerBox gives you a complete overview of the entire aftersales cycle – from receiving a client call, managing service appointments, service contracts and labour tracking to invoicing. The solution helps you improve the quality of your aftersales activities by providing a detailed service history of each vehicle, repair status and contract data and others.

DealerBox stores various versions of service operations in terms of work times and compares them with manufacturer’s standard service times. The platform keeps real-time information on all available resources - mechanics, service engineers, service facilities capacities, open service orders, which allows efficient planning and service scheduling.

After-sales ans service
fleet heavy vehicles maintenance

Functionalities

  • Mobile vehicle acceptance
  • Service contracts (pre-paid) management
  • Registration of repairs made by subcontractors
  • Standard and extended warranties tracking
  • Manufacturer’s Recall Service Campaigns​
  • Internal orders
  • Issue invoices from a service order to more than one customer

  • Fully automated service/parts management
  • Automatic reservation of spare parts
  • Tire Hotel management
  • OEM interface integration
  • Vehicle assembly/disassembly
  • Full service history of the vehicle
  • Damage repair (integration with Audatex/Auto3P)

  • Spare parts requests to Spare Parts Department and monitoring the request execution
  • Service operations & service packages: standard repair types of the manufacturer for specific make, model and vehicle version​
  • Adaptable pricelist according to service zone and the type – operation, package operation, external service​
  • Service order types – general repairs, body shop, paint shop, express service, etc.​
  • Resource planning​ & resource skills​
  • External services​

  • Pricelists/discounts for specific customers ​
  • Document flow: Scheduling, Quotes, Orders, Invoices Repair status monitoring
  • Resources productivity and efficiency report
  • Service scheduling
  • Job assignments to service engineers
  • Clocking using KIOSK terminals/Mobile devices
  • SMS notifications
download DealerBox brochure

Download our brochure

Download
download DealerBox brochure
mail contact us

Get in touch with us

Get in touch
mail contact us