Vehicle importers and dealers get leads from many channels and usually find it hard to deliver an accurate follow-up to all their potential customers. To ensure the correct processing of leads and the subsequent opportunity management, they need a powerful tool to organize all incoming data, distribute it and use it wisely to drive new opportunities. DealerBox’s CRM module provides a structured CRM process within both importers and dealers with the help of Dynamics 365 Marketing, Dynamics 365 Sales, and the Dynamics 365 Automotive Accelerator.
The Dynamics 365 Automotive Accelerator lets you develop solutions based on entities and attributes that dealerships, importers, and OEMs leverage for customer experience and other customer relationship processes. These include deals, specifications, fleet, warranties, inspection, test drives, sales contracts, branding, business, customer-vehicle relationship, vehicle and equipment, lead, service, and after-sales management. The accelerator also comes with an automotive data model, Power BI apps, and other apps based on connected experiences.
Build an engaged audience and have a meaningful conversation by personalizing all marketing communications. Find the insights in your dealerships’ sales activities, measure their efficiency, and make sure you don not miss a lead.